In this retrospective analysis, researchers sought to determine which techniques were best used by CHWs in contacting patients during the COVID-19 pandemic. Researchers examined the reach rate, or rate of successfully contacting a patient, of three different calling methods: the use of a blocked caller-ID, use of Google Voice, and use of Doximity Dialer, a technology that … [Read more...] about Virtual Community Health Workers: Approaches to Patient Outreach During the COVID-19 Pandemic
COVID-19
Training community health workers for the COVID-19 response, India
This article details a COVID-19 training program for community health workers in Bihar, India. Fifteen thousand CHWs enrolled in the training which took place in May 2021. During the one-day event, CHWs were educated on how to identify potential cases of COVID-19, how to monitor patients and arrange testing, and how to work alongside local health centers. One month later, 80 … [Read more...] about Training community health workers for the COVID-19 response, India
The impact of the COVID-19 pandemic in the frontline health workforce: Perceptions of vulnerability of Brazil’s community health workers
This paper describes the further integration of CHWs into the healthcare system in the context of the COVID-19 pandemic. The authors argue that CHWs are in a unique position to address social determinants of health, but are also vulnerable to infections, abuse, and other workplace hazards. They demonstrate how these issues have been exacerbated by the pandemic, and conclude … [Read more...] about The impact of the COVID-19 pandemic in the frontline health workforce: Perceptions of vulnerability of Brazil’s community health workers
Meeting the Needs of Vulnerable Primary Care Patients Without COVID-19 Infections During the Pandemic: Observations From a Community Health Worker Lens
This study synthesizes insights obtained from CHW interactions with Medicaid patients in Massachusetts, USA regarding their primary care experiences for non-COVID-19-related illnesses. By assessing CHW interactions with patients in an established outreach initiative, this study determined that CHWs are uniquely positioned to assist patients in connecting to necessary clinical … [Read more...] about Meeting the Needs of Vulnerable Primary Care Patients Without COVID-19 Infections During the Pandemic: Observations From a Community Health Worker Lens
Exploring community health worker roles, support, and experiences in the context of the COVID-19 pandemic in Haiti
In Haiti, CHWs, called “agents de santé communautaire polyvalent” (ASCPs), are the primary deliverers of health information and services, especially during the COVID-19 pandemic. This brief highlights the demographics, services provided, and challenges ASCPs faced during the early stages of the COVID-19 pandemic. It finds that ASCPs continued providing health services during … [Read more...] about Exploring community health worker roles, support, and experiences in the context of the COVID-19 pandemic in Haiti
