Case studies in eleven countries including Zambia, Armenia, and Senegal, utilized World Vision’s social accountability approach, Citizen Voice and Action (CVA), to address public service improvement. This approach aims to link community members and organizations with each other and also to link these communities with service providers, local governments, and national policies. … [Read more...] about Changing Lives Through Social Accountability: Case Studies from World Vision’s UK Government’s Department for International Development (DFID) Programme Partnership Arrangement
Zambia
A Mobile Phone-Based, Community Health Worker Program for Referral, Follow-Up, and Service Outreach in Rural Zambia: Outcomes and Overview
Mobile health (m-health) utilizes widespread access to mobile phone technologies to expand health services. Community health workers (CHWs) provide first-level contact with health facilities; combining CHW efforts with m-health may be an avenue for improving primary care services. As part of a primary care improvement project, a pilot CHW program was developed using a mobile … [Read more...] about A Mobile Phone-Based, Community Health Worker Program for Referral, Follow-Up, and Service Outreach in Rural Zambia: Outcomes and Overview
Rational use of antibiotics by community health workers (CHWs) and caregivers in Zambia
This study provides evidence on rational use of antibiotics for treatment of pneumonia symptoms to inform future implementation of integrated community case management (iCCM), safeguarding effectiveness of current treatments whilst continuing to maximise access to care. … [Read more...] about Rational use of antibiotics by community health workers (CHWs) and caregivers in Zambia
Monitoring iCCM: a feasibility study of the indicator guide for monitoring and evaluating integrated community case management
Most countries in sub-Saharan Africa have now adopted integrated community case management (iCCM) of common childhood illnesses as a strategy to improve child health. In March 2014, the iCCM Task Force published an Indicator Guide for Monitoring and Evaluating iCCM: a ‘menu’ of recommended indicators with globally agreed definitions and methodology, to guide countries in … [Read more...] about Monitoring iCCM: a feasibility study of the indicator guide for monitoring and evaluating integrated community case management
Enhancing the coordination of Community Based Volunteers to promote integrated community development, health and social welfare services in Zambia
This report is the result of a study conducted within the Ministry of Community Development, Mother and Child Health (MCDMCH), and carried out in conjunction with VSO (Voluntary Service Overseas). The research focuses on the community structures that aim to provide service delivery in the communities. These include the Departments of Community Development (CD), and Mother and … [Read more...] about Enhancing the coordination of Community Based Volunteers to promote integrated community development, health and social welfare services in Zambia

