Authors: Bethany M. Kwan, Amy Rockwood, Brian Bandle, Douglas Fernald, Mika K. Hamer, and Roberta Capp
This study examines the effectiveness of a community health worker (CHW) program, which aims to address client objectives for frequent emergency department users. 43% of total objectives were achieved and objective achievement was linked with increased client engagement. The authors offer several suggestions as to why the objective achievement was low and how to better engage clients in CHW services.
Link: Community Health Workers: Addressing Client Objectives Among Frequent Emergency Department Users.
Download Resource
Resource Topic: Behavior Change and Communication, Community Health Workers/Volunteers, Monitoring and Evaluation, Performance management, Program Evaluation, Program Management
Resource Type: Best practices, Journal articles, Research
Year: 2018
Region: North America (U.S. and Canada)
Country: United States of America
Publisher May Restrict Access: No
